Shipping & Returns

Shipping Policy

♡For the USA orders:

All orders are typically processed within 1–3 business days.

Flat rate shipping: ~$4.99 USD
Estimated delivery time: around 2 weeks (may vary due to external delays)

We ship from overseas, and applicable taxes/handling fees will be calculated at checkout.
No additional tariffs are required upon delivery in most cases.

♡You will receive a shipping confirmation email once your order has been shipped

Return & Exchange Policy

♡We carefully inspect all items before shipping to ensure they are in good, usable condition.

♡We do not accept returns or exchanges for a change of mind.

If you receive a damaged or defective item, please get in touch with us within 2 days of delivery.

To request assistance, please email us with:

Order ID
Item name(s)
Purchaser name
Photos or videos showing the issue
A short description of the problem

We will review your request and assist accordingly.

♡Due to the manufacturing process of polyurethane products, minor imperfections may occur.
These may include:

Small air bubbles
Tiny surface cracks
Minor marks or specks

♡These are considered normal and do not affect the product's usability.

We do not offer compensation for:

Minor cosmetic imperfections
Packaging damage (if the product inside is unaffected)
Damage caused by use, handling, or storage after delivery

♡We truly appreciate your support and understanding ♡
If you have any questions, feel free to reach out—we’re always happy to help!